To help you enjoy the original beauty of your creation for many years to come, we kindly ask for your careful attention in everyday handling. Improper use may lead to discoloration, damage, or wear of gemstones and precious metals, so please observe the following precautions.

Perfumes, soaps, chemicals, and cosmetics can affect the materials. We recommend applying jewellery only after perfumes and cosmetics have fully dried, as the final step in your preparation.

Please avoid prolonged exposure to water or direct sunlight, and be mindful of high temperatures, which may place stress on the piece.

We advise refraining from wearing your jewellery during gardening, sports, or any activity that involves strong impacts or chemicals.

If you accidentally subject your piece to a sudden impact, please carefully check for any looseness or damage to the gemstones or moving parts.

After wearing, gently wipe your jewellery with a soft, dry cloth before storing it safely in its jewellery box.

To help you preserve the enduring beauty and sparkle of your creation, we offer guidance for gentle care at home. Each gemstone has its own unique characteristics and requires appropriate care tailored to its nature.

For example, pieces composed solely of diamonds, gold, or platinum may be gently cleaned by soaking in lukewarm water mixed with a small amount of neutral detergent, then softly brushed with a gentle brush. Afterwards, please rinse thoroughly with lukewarm water and carefully pat dry with a soft, dry cloth to restore a fresh and radiant shine.

Some gemstones are more delicate and need extra caution in handling. Should you be uncertain about the best care method, please do not hesitate to reach out to us.

We are devoted to assisting you with heartfelt care, so your treasured pieces continue to shine beautifully for years to come.

Precious metals and gemstones are delicate and may become scratched or damaged if they come into contact with one another. We kindly recommend storing each piece separately, either in a compartmentalised jewellery box or wrapped gently in a soft cloth to prevent any rubbing or knocking.

Please also avoid keeping your jewellery in direct sunlight, or in places subject to extreme temperature changes, high humidity, or excessive dryness. Storing your treasures in a light-protective case is advisable to help maintain their quality.

Be mindful that volatile substances such as perfumes or insect repellents can affect the lustre and texture of your pieces, so please take care to keep them apart.

Before wearing, we encourage you to check that clasps on necklaces and bracelets, as well as posts or clips on earrings, are secure and functioning well. Any looseness or damage to moving parts may increase the risk of loss or breakage. Additionally, please verify that all stones are firmly set and that joints remain intact.

Should you have any concerns or uncertainties, please do not hesitate to contact NOLVIA for advice rather than wearing the piece under any doubt.

We are here to support you in keeping your precious jewellery beautiful and cherished for years to come.

Regular maintenance is essential to prevent the deterioration of precious metals and gemstones, as well as the loss of important components. To ensure your creation remains a cherished possession for many years, we kindly encourage you to inspect its condition before wearing it out. Should you notice any concerns, we highly recommend entrusting your piece to professional maintenance services.

Please be aware that not all gemstones are suitable for home cleaning. Incorrect care or inexperienced repairs can sometimes lead to unintended damage. At NOLVIA, we offer specialised maintenance services you can rely on with confidence.

For more details, please refer to our “Maintenance” page.

It is our sincere pleasure to assist you in keeping your treasured creations beautiful and radiant for years to come.